Advanced Health & Care to provide world-leading mental health trust with patient management system

Contract is fifth in a series of new workforce mobilisation wins for Advanced in the community and mental health sector

Advanced Health & Care has won a significant contract to provide the Tavistock and Portman NHS Foundation Trust with Carenotes, a powerful patient information management system.

The mental health trust provides outpatient treatment to more than 2,000 people in London and the South East of England. This is the fifth contract which Advanced has secured in the mental health space in the last 12 months. The initial five-year contract has the potential to be extended to 10 years.

This is a more-secure way of working, which ensures patient records are only visible to health professionals with appropriate clearance

Carenotes will enable clinical staff access to patients’ records at point of care via internet-enabled laptops and tablet devices and will integrate with the NHS Spine Directory, enabling senior clinical staff to share information with patients’ GPs and other health professionals.

Carenotes will be rolled out to the trust’s 450 employees in May 2015 following an initial trial by 30 clinical and administrative staff who will use the system to book and manage patient appointments.

The trust selected Carenotes following a formal tendering process through the London and South Consortium framework and involved eight other suppliers. Carenotes was deemed to be the most functionally-rich, easiest to use, and was customisable to meet the trust’s exact requirements. It also provides the security and detailed access rights that are essential to protect confidentiality.

The system will ensure that a patient’s records are completely up to date and visible to all relevant parties who have a valid need to access them, which is essential in terms of providing effective and joined-up care.

Simon Young, deputy chief executive and director of finance at the trust, said: “The mobile aspect is highly important to us. Staff will no longer need to print and carry hard copies of patient records to and from appointments because they will be able to securely access Carenotes remotely. This is a more-secure way of working, which ensures patient records are only visible to health professionals with appropriate clearance.”

Carenotes will allow the trust to move away from paper-based patient record-keeping, which will save time and facilitate more-effective reporting and analysis. The system also provides reporting features which enable clinicians to measure and evaluate patient case outcomes against details of treatment provided, enabling the trust to develop its program of clinical service on a continuous basis.

Carenotes will enable us to compile highly-detailed reports about the clinical services we provide in a way that would be practically impossible using paper records

Young said: “Carenotes will enable us to compile highly-detailed reports about the clinical services we provide in a way that would be practically impossible using paper records. The reports we compile will be central to the continued evolution of the trust.”

Jim Chase, managing director of Advanced Health & Care, said: “We are looking forward to working with the Tavistock and Portman NHS Foundation Trust. Carenotes is becoming the system of choice for trusts seeking transformational change in the quality of care, particularly through the mobilisation of clinical systems, which enables clinicians to securely access, maintain and share patient information at the point of care.”

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