National report calls for public sector leaders to maximise digital outcomes

Published: 13-Mar-2020

A new report from the Good Governance Institute (GGI) and Legrand Assisted Living and Healthcare calls for immediate action to embrace digital solutions, building on a programme of research and engagement with senior leaders from the health, care, and housing sectors


There is growing recognition that the public sector improvements we need cannot be delivered simply by delivering services in the same way, or even by becoming more efficient. New systems approaches are required in order to achieve improved health and wellbeing outcomes for communities throughout the UK.

The report calls for Board members to adapt the digital strategic direction of their organisations, working in collaboration with diverse partners from across sectors to form new alliances. Unleashing the Digital Premium refers to the potential that digital technology has to deliver these improved outcomes through more cost effective, efficient and reliable services, and by supporting greater independence for individuals and their families.

The Digital Premium is a fundamental enabler of national policy across the NHS and Local Government, including greater prevention of ill health, offering more flexibility in the delivery of services, and supporting individuals to live independently for longer. The report identifies barriers and opportunities facing Board members in order to make the digital premium a reality, including;

  • a sufficient focus on improving outcomes for communities
  • the collection of data and how it is shared with partners
  • access to relevant expertise
  • diverse stakeholder engagement in developing and delivering digital strategy

The Unleashing the Digital Premium report was launched at the House of Lords on Tuesday 25 February 2020. GGI and Legrand Assisted Living and Healthcare are seeking further views and perspectives in response to the report and will be hosting future events to continue discussion on this important topic for the future of the public sector.

Get involved by contacting info@good-governance.org.uk or hello@legrand.co.uk and engaging with #DigitalPremium on social media to share your views and experience.

Click here to download the full paper.

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