The Calverton Practice eliminates risk of sending inaccurate correspondence
The Calverton Practice in Nottingham is improving patient safety by switching to Lexacom Digital Dictation.
The risk of sending inaccurate correspondence has been eliminated thanks to the new digital dictation system, which integrates fully with the practice’s electronic patient records. The practice has switched to Lexacom 3, which fully integrates with the EMIS clinical records system for improved accuracy and efficiency.
The Calverton Practice relies on EMIS, the most widely-used clinical system in the UK, to hold and manage its patient notes as well as using digital dictation to record and transcribe referral letters.
Before upgrading to Lexacom’s latest software, the two systems did not integrate, meaning some patient details had to be added separately, increasing the chance of errors. With clinical integration, however, correct patient data is included automatically, directly from the electronic patient record.
Alan Selden, practice manager, was delighted when Lexacom announced full EMIS integration, which is not offered by other dictation systems.
“In healthcare, accuracy is paramount and it is absolutely vital to reduce the chance of human error wherever possible,” he said. “Lexacom 3 with EMIS integration has enabled us to do exactly that and we’re delighted with it.”
Lexacom 3 works seamlessly with EMIS, eliminating the risk of the wrong patient being linked to a dictation. As soon as a doctor begins his dictation, during or immediately after a consultation, the correct patient data is automatically included with the dictation. When retrieved by the secretary for typing, the correct patient information is included directly from the EMIS system, and the final document is automatically filed in the patient’s notes.
Janet Lee, practice secretary, said: “Lexacom is brilliant. It makes me feel much safer knowing that the dictation I’m transcribing already contains all the correct patient data.”