Real-time insights enable faster issue resolution and better care for NHS patients
Splunk Enterprise supports Health and Social Care Information Centre’s seamless move to the new Spine
The Health and Social Care Information Centre (HSCIC) is using Splunk Enterprise to support its NHS Spine upgrade.
The Spine is a collection of national applications that connects clinicians, patients and local service providers throughout England to essential national healthcare services. This includes the Electronic Prescription and Summary Care Record services, as well as Choose and Book, which enable patients to book a hospital or clinic appointment online.
Splunk Enterprise is used by the Spine team to monitor performance, investigate issues, and provide reporting to ensure services are running smoothly. More than a dozen national IT systems and services were migrated to the new Spine in the space of a weekend, following months of rigorous planning, testing and development. The team relied on Splunk Enterprise to identify issues during the switch.
“The Spine is behind some of the most-important services within the NHS in England and we’re pleased that HSCIC could count on it to deliver value right away,” said Bill Cull, vice president for global public sector at Splunk.
“The power of Splunk technology in IT operations gives our customers the real-time insight they need to keep mission-critical systems performing and make better decisions.”
