Veolia launches sustainable FM contract

By Jo Makosinski | Published: 12-Jun-2023

New multi-million-pound sustainable FM contract will focus on optimisation and carbon reduction, and implement hard FM services across 144,300sq m of patient care facilities at Royal Berkshire NHS Foundation Trust

Veolia has extended its services within UK healthcare by signing a new multi-million-pound sustainable FM contract with Royal Berkshire NHS Foundation Trust.

With a focus on optimisation and carbon reduction, the wide-ranging agreement will implement hard FM services across the trust’s estate covering 144,300sq m of patient care facilities and managing around 20,000 assets.

The decarbonisation programme is set to save £1m per year and reduce carbon emissions by 850 tonnes.

Royal Berkshire NHS Foundation Trust is the main provider of acute medical, surgical, and outpatient services to around half a million people in west Berkshire, and manages over 130,000 A&E attendances, 60,000 non-elective admissions, 5,400 elective admissions, and over 40,000 day cases each year. 

Key to supporting the healthcare buildings will be the 32-strong site-based Veolia FM team, supported by mobile and specialist teams.

The new contract will further optimise carbon reduction efforts across the trust's estate

The new contract will further optimise carbon reduction efforts across the trust's estate

Round-the-clock cover

This will provide 24-hour cover for a range of FM, utility, mechanical, and electrical services including heating, ventilation and cooling, emergency generation, lighting, medical furniture, compressed air, and medical gas supplies.

They will also deliver optimisation and control of all utilities that include gas, electricity, and hot and cold water supplies, and will liaise with the Environmental Agency on behalf of the hospital for environmental matters such as gas use, noise, and site impact.

Effective control of energy is handled by the team using building energy management systems, with Hubgrade monitoring and targeting software providing additional analysis to further carbon reductions.

This builds on the success of energy projects over the last 15 years that provided the design, build, operation, and maintenance of an energy scheme that achieved a 25% carbon footprint reduction by 2015, and delivered energy savings of £920,000 per year.

More recently, Veolia helped the Royal Berkshire Hospital move a step nearer a zero-carbon future by installing hydrogen-ready boilers, believed to be the first use of this technology in the NHS.

The Veolia team will provide 24-hour support for a range of FM services, including lighting

The Veolia team will provide 24-hour support for a range of FM services, including lighting

A partnership approach

By installing more-efficient boilers, reducing distribution heat losses, and improving control of the heating and hot water systems, the hospital saves around 3.8GWh of gas and a further 850 tonnes of carbon per year. 

Commenting on this latest contract John Abraham, chief operating officer for Veolia UK & Ireland, said: “Through our experience of delivering successful FM and utility contracts in other hospitals, we understand how critical service delivery relies on a partnership approach to deliver services safely, efficiently, and without disruption to patient care.”

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