Guernsey goes live with EPR solution for diabetes management

Published: 23-Aug-2013

Hicom’s Diamond.net facilitates improvements in care and provides accessibility to real-time information


The Medical Specialist Group (MSG), a Guernsey-based provider of emergency and elective specialist medical services, has gone-live with web-based EPR software solution Diamond.NET from Hicom.

Diamond.NET provides a diabetes care management solution for adult diabetes sufferers and is a fully-integrated system incorporating a variety of diabetes-related elements for insulin regimes and pumps, podiatry, ophthalmology, sexual health, lifestyle, nutrition, physiotherapy and cardiovascular risk. It will be utilised by a number of consultant specialists and staff who work in conjunction with the Health and Social Service Department (HSSD) to provide care to 1,650 diabetic patients across Guernsey.

Jon Lenfestey, deputy chief executive at Medical Specialist Group, said: “A key benefit of using an online system like Diamond.NET is the accessibility advantage it provides to those authorised to use it. A variety of staff members across MSG and Health and HSSD will be using the system, including a number of specialists, the lead consultant for diabetic services as well as support staff, nurses and PAs. Through this accessibility, we are assured that the data in the system will be accurate and in real-time, allowing us to retrieve information more efficiently and provide a higher level of service to our patients.”

He added: “Diamond.NET holds great potential for us moving forward as an EPR system that has the functionality to interface with our main healthcare system. Through this functionality, we hope to feed information, such as blood results, directly into the system without having to re-key the results. This will speed up our processes enormously and increase data accuracy across the organisation.

“In the future, we are also keen to utilise the patient portal functionality. This would provide secure access to our patient’s medical history, education and care advice and would connect patients to the clinical care team directly, further enhancing patient/clinician communications.”

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