Visionable partners with Bupa Cromwell Hospital

Published: 16-Jul-2020

Remote video consultation platform chosen by the London hospital to support UK and international patients


Visionable and Bupa Cromwell Hospital have announced a partnership which will see Visionable’s video collaboration platform used to treat patients based in the UK and abroad during the COVID-19 pandemic.

Easily accessible using an app, the platform connects doctors not only with their patients but also their peers, allowing them to safely and securely share patient records and hold international multi-disciplinary team meetings.

This means that doctors can come together remotely to share best practice – something which was previously commonplace, but has been made challenging by lockdown.

The healthcare-specific system is also being used to support virtual consultations and remote rehabilitation, so patients can remain in the safety of their homes while still accessing world-class medical care.

Philip Luce, Bupa Cromwell Hospital director, said: “We introduced Visionable for virtual patient appointments at the very beginning of the COVID-19 pandemic so they could continue with their consultant appointments and adhere to social distancing and travel guidelines.

Bupa Cromwell Hospital’s decision to use Visionable demonstrates the potential of new technology to transform care pathways in ways that make them more efficient for healthcare providers and safer for their users

“Many of our consultants are now using the platform, with more seeing the benefits and joining each day.

“Although lockdown measures are beginning to ease; we know that a service like this is still going to be incredibly important.

“The service is of particular benefit to our numerous international patients, enabling them to access London-based clinicians.”

Visionable has developed a collaboration platform specifically for healthcare which enables an unlimited number of users to work together by sharing screens, audio and video streams.

Alan Lowe, chief executive, said: “Bupa Cromwell Hospital’s decision to use Visionable demonstrates the potential of new technology to transform care pathways in ways that make them more efficient for healthcare providers and safer for their users.

“Since the hospital signed with Visionable, the number of meetings minutes delivered over the platform has grown from 3,600 in March to 39,000 in June. That shows the enthusiasm with which clinical staff will adopt systems that deliver for them and the patients they serve.

“We expect to see significant continued uptake of video conferencing technology as healthcare learns from its ‘pivot to digital’ during the coronavirus pandemic and seeks to embed its benefits in the services of the future.”

We expect to see significant continued uptake of video conferencing technology as healthcare learns from its ‘pivot to digital’ during the coronavirus pandemic and seeks to embed its benefits in the services of the future

The hospital is using the Visionable platform for multiple reasons. Firstly, as an alternative to in-person consultations where possible, so that patients can safely have their consultations from the comfort of their homes.

Secondly, it is being used to enable consultants to discuss patient cases as part of virtual multidisciplinary team meetings.

And, thirdly, it is aiding virtual consultations to enable London-based clinical teams to prepare patients who need to travel internationally for surgery and to deliver post-surgical care when they are back in their home countries.

Finally Visionable is being used to run physiotherapy rehabilitation clinics.

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