Capacity and demand dashboards live at Lincolnshire NHS

Published: 8-Feb-2019

Cambio technology live across Lincolnshire Sustainability Transformation Partnership


Real-time dashboards for capacity and demand planning are now fully live across Lincolnshire STP.

The switch-on comes just three months after signing a deal with Cambio Healthcare Systems.

The urgent care team has been using data entry screens since before Christmas to record key performance indicators from the situation reports for three NHS trusts covered by Lincoln’s sustainability and transformation partnership (STP).

But, from this week, each trust will take responsibility for its own data entry, resulting in a more-complete picture of activity across the health system.

Already 60 senior clinical staff, department heads and senior managers have registered for access to the dashboards to view results.

Urgent care programme support manager, Philip Huckle, said the solution has attracted a lot of interest among staff.

“Having a snap-shot of the whole healthcare system in one place is hugely convenient and very powerful,” he added.

Having a snap-shot of the whole healthcare system in one place is hugely convenient and very powerful

“Once fully operational it will become the go-to place for an immediate picture of activity across the county, which includes finding beds in community and mental health facilities and so relieving pressure on acute services.”

The priority now is to implement a live data feed from the acute and ambulance services, namely United Lincolnshire Hospitals NHS Trust and East Midlands Ambulance Service NHS Trust.

A live feed will help quickly assess the impact of urgent cases so allowing care teams to plan accordingly.

“With a complete picture of demand, capacity and resources in real time, we can pinpoint impending surges in demand and move resources before it becomes critical,” Huckle said.

Data collection from Lincolnshire County Council, Lincolnshire Partnership Foundation Trust, and primary care services is also planned. This will mean all health and care organisations across Lincolnshire will have a shared view of regional and local demand.

Under the deal, agreed in November, Cambio has delivered a solution based on its PFM (patient flow manager) and dashboard technology from Beautiful Information.

With a complete picture of demand, capacity and resources in real time, we can pinpoint impending surges in demand and move resources before it becomes critical

Data entered via PFM input screens is forwarded immediately to automatically populate the dashboard and provide a complete breakdown of current demand, capacity, resources and impending problems.

The project is a central plank of Lincolnshire STP’s strategic plan.

The goal is to co-ordinate care across Lincolnshire so all providers can respond quickly and appropriately to changes in demand and so alleviate pressure on health services.

Underpinning this is an enterprise-wide capacity management system to inform decisions and place patients in the most=appropriate care setting quickly and efficiently.

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