Guy's and St Thomas’ selects Nuance speech recognition technology

One of the UK’s largest NHS foundation trusts integrates Nuance's AI-powered technology into its Epic EHR to replace paper documentation and consolidate patient records

Guy's and St Thomas' NHS Foundation Trust will deploy Nuance Dragon Medical One speech recognition technology as part of its Apollo programme, an ambitious digital transformation strategy to reshape the way it delivers patient care.

The trust, which also includes Royal Brompton and Harefield hospitals, the Evelina London Children’s Hospital, and local community services, is one of the UK’s largest NHS foundation trusts, with approximately 22,000 staff.

The trust recently established its Apollo programme in partnership with King’s College Hospital NHS Foundation Trust to transform how its services are delivered and how patients engage with their own healthcare.

The trust has been pro-active in responding to the challenge of changing demands, such as the growth in telemedicine, by putting technology at the heart of its long-term strategy

The programme will provide an electronic health record (EHR) system from Epic, and supportive technologies, to replace paper documentation and consolidate patient records for easy reference by clinicians at the point of care.

“Our initiative aims to use technologies that make it easier for staff and patients to access required information and data,” said Robyn Tolley, Apollo programme director at the trust.

“Our collaboration with Nuance will enable clinicians to create accurate, high-quality patient records more efficiently, empowering them with better information and freeing them to do what they do best – improving outcomes for patients.”

The trust will integrate Dragon Medical One with the Epic EHR, enabling more than 10,000 clinicians to compile clinical documentation and navigate patient records using their voice instead of typing.

Speech-to-text is at least three times faster than typing and Dragon Medical One’s accuracy, combined with productivity tools that populate text or execute actions with voice commands, means less time spent on documentation and more time spent on patient care.

Our collaboration with Nuance will enable clinicians to create accurate, high-quality patient records more efficiently, empowering them with better information and freeing them to do what they do best – improving outcomes for patients

“Guy’s and St Thomas’ NHS Foundation Trust has been pro-active in responding to the challenge of changing demands, such as the growth in telemedicine, by putting technology at the heart of its long-term strategy,” said Diana Nole, executive vice president and general manager of healthcare at Nuance.

“Our deeply-embedded solutions allow care teams to engage with conversational user interfaces to practice medicine and create effective clinical documentation while maximising the value healthcare organisations receive from their EHR.”

Nuance healthcare solutions capture, improve, and communicate over 300 million patient stories each year, helping more than 550,000 clinicians at 10,000 healthcare organisations worldwide drive meaningful clinical and financial outcomes.

They also help to reduce administrative burden by enabling clinicians to produce documentation up to 45% faster, also capturing up to 20% more relevant data.

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