Lancashire Care NHS Foundation Trust signs new contract for Civica’s Cito system

Published: 17-Jul-2018

Five-year contract supports ‘paperless’ vision to facilitate integrated care, improve clinical safety, and enhance patient outcomes

Civica has won a new five-year contract with Lancashire Care NHS Foundation Trust (LCFT) to implement its electronic document management system (EDMS) and clinical information management system, Cito.

The Cito software will facilitate and drive the trust’s digital strategy and support its aim of being paperless at the point of care by 2020.

Lancashire Care NHS Foundation Trust is the principal provider of integrated health and wellbeing services for approximately 1.5 million people.

And it employs more than 7,000 employees to deliver a diverse range of frontline physical and mental health services from more than 400 premises across a range of community and inpatient settings.

Designed to address the trust’s immediate and ongoing needs, Cito enables a real-time single view of patients by unifying and structuring clinical data and allows users access to critical information via any device or web browser.

It is customisable, robust, flexible and scalable. Additionally, its single sign-on interface enhances corporate wide security while negating the need for advanced training for clinical employees.

Civica is a long-standing partner of the trust, which has used its Electronic Document Management System, WinDIP, since 2007 to actively progress the digitisation of its paper records in its aim to become paperless by 2020.

This major new upgrade through full migration to Cito, a flexible and responsive browser-agnostic system, will support and deliver on the trust’s wider patient-centric models of care.

With its advanced integration capabilities, Cito will provide the trust with intuitive and responsive real-time, single-view clinical access to critical patient information. This will allow improved quality of service and care; heightened standards of clinical safety; and enhanced employee productivity and resource management.

Via better information sharing, it will also seamlessly connect disparate parts of the trust’s mental and physical health services to guarantee effective clinical pathways.

Patient care is always at the forefront of everything we do and implementation of the new solution will result in enhanced quality of patient experience and better ongoing outcomes for all our service users

By facilitating instant access to patient records and the transfer of essential correspondence between the trust and its healthcare partners, clinicians will be able to gather insights and information along the patient’s care pathway immediately. This will ensure informed and assured decision making to improve outcomes for patients.

Furthermore, the seamless digital integration will enhance operational efficiencies to provide benefits across the trust. This includes more-effective assessment outcomes, faster discharge processes, and real-time access to critical information at the point of care.

Damian Parkinson, director of health informatics at the trust, said: “By upgrading to Civica’s Cito system, we’ll take advantage of multiple operational benefits in terms of efficiency, productivity and clinical safety.

“Patient care is always at the forefront of everything we do and implementation of the new solution will result in enhanced quality of patient experience and better ongoing outcomes for all our service users.

“Our partnership with Civica has, for more than a decade now, been pivotal to the trust’s digital transformation, enabling us to innovate and exploit technology to transform care. It’s also helping to drive our overarching strategy and objective to achieve a paperless point of care as a mark of efficiency, truly-integrated capability and quality of service.”

David Roots, executive director of health and care at Civica, added: “Cito supports the trust’s vision to drive digital transformation, optimise care and outcomes through information and data sharing, and achieve paperless operations as standard.

“We look forward to continuing to work closely with the trust in the coming years to evolve our offering in line with the organisation’s changing digital needs.”

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