Organisational change and transformation

Published: 10-Oct-2023

For decades, the NHS has served citizens, generated professional careers, and delivered world-leading care. But multiple levels of structural reform over the years have not yet provided the level of radical change needed to sustain demand

At CGI, we believe that’s because organisational change and transformation requires more than simply adopting the latest and greatest innovations. In the context of our health and care sector, success only comes when we apply a people-first approach, empowering your employees with intelligent, sustainable and healthy ways of working that simultaneously help citizens to access the right care, at the right time, in the right place. That's why CGI’s health and care team takes a people, process, then technology approach to organisational change and transformation.

Organisational change and transformation

  1. It’s people - your workforce, citizens, their circles of care - who should inform your health and care services, as the NHS’ challenges are best understood by them. That’s why we apply user research to help organisations identify the real need for change.
  2. Our service design approach defines your existing processes and highlights requirements for future pathways of care. We help secure the fundamentals for a programme management office to deliver impactful change aligned to your specific organisational objectives.
  3. Technology is the enabler of change. We use our capability across areas including artificial intelligence, automation, cyber security, cloud and infrastructure to help the NHS transform healthcare experiences.

Read our brochure to find out more about our organisational change and transformation proposition. Or if you'd like an informal chat about what your transformation journey with CGI might look like, please click here and our health and care expert will be in touch.

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