Tunstall launches supported living communications system

Published: 2-Jul-2013

Communicall Vi offers integrated platform for communications, telecare, door entry and access control in group living environments


Tunstall Healthcare has launched its new Communicall Vi supported living communication system.

This advanced solution offers an integrated platform for the delivery and management of communications, telecare, door entry and access control in a wide range of grouped living environments.

The easy-to-use, interactive system has been designed to support efficient care delivery through the provision of real-time information, bespoke management reporting and a flexible platform to offer needs-based telecare solutions for residents with diverse requirements. The system meets the needs of today while accommodating the changing needs of residents and providers now and in the future.

There have been many exemplary cases where housing providers have embraced assistive technology solutions to drive forward the integration of health and social care services to bring improved outcomes for their residents

Key features include a newly-styled speech module with a choice of mounting options and colour combinations and an ‘I’m OK’ button to support resident independence and efficient care delivery, providing a new platform for telecare excellence.

The new system has been designed to support Tunstall’s Housing Services Portal (HSP), a pioneering tablet-based scheme management application. It presents scheme managers with an easy-to-read graphic dashboard of resident activity to ensure their wellbeing. This enables managers to see at a glance if they need to prioritise a resident visit. HSP optimises care management time, improves operational efficiency, facilitates risk assessment and reassessment, and reduces administration costs.

Simon Arnold, managing director of Tunstall, said: “Communicall Vi supports the safety and wellbeing of residents without encroaching upon their independence, and also provides staff with the tools to deliver effective, high-quality care. As highlighted in the Chartered Institute of Housing report, Delivering Housing, Health and Care Outcomes , released earlier this year, there have been many exemplary cases where housing providers have embraced assistive technology solutions to drive forward the integration of health and social care services to bring improved outcomes for their residents, which is a really exciting step forward.”

The CIH report highlights how commissioners and providers can deliver cost-effective improvements in health outcomes, while focusing on quality and efficiency. The report is informed by collective discussions and examples from leaders across the sector, gathered at two summits held in March.

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